Shipping, Payment, & Refund Policy
1. Shipping Policy
a. Shipping Methods and Costs
We offer a variety of shipping methods to meet your needs. Shipping costs are calculated based on the weight, dimensions, and destination of your order. You will see the total shipping cost during the checkout process.
b. Shipping Timeframes
- Standard Shipping: [Insert estimated delivery time] business days
- Expedited Shipping: [Insert estimated delivery time] business days
- Overnight Shipping: [Insert estimated delivery time] business days
Please note that these timeframes are estimates and may vary due to factors beyond our control, such as carrier delays or customs processing.
c. Order Processing
Orders are processed within [insert processing time, e.g., 1-2 business days] after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
d. International Shipping
We ship to select international destinations. Please note that international shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient. These fees are not included in our shipping costs.
e. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
2. Payment Policy
a. Accepted Payment Methods
We accept the following payment methods:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- [Insert other accepted payment methods, if any]
b. Payment Security
We use secure encryption technology to protect your payment information. Your payment details are processed by our payment gateway provider and are not stored on our servers.
c. Payment Authorization
By submitting your payment information, you authorize us to charge the total amount of your order to the payment method provided. If we are unable to process your payment, we will notify you and request an alternative payment method.
3. Refund Policy
a. Return Eligibility
If you are not satisfied with your purchase, you may return the product within [insert return window, e.g., 30 days] of delivery. To be eligible for a return, the product must be in its original condition, unused, and with all original tags and packaging intact.
b. Initiating a Return
To initiate a return, please contact our customer service team at support@shudeishi.in / +919176621570 with your order number and reason for return. We will provide you with return instructions and a return shipping address.
c. Return Shipping
You are responsible for the cost of return shipping unless the return is due to a defect or error on our part. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
d. Refund Processing
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5-10 business days. fees are non-refundable.
e. Exchanges
If you need to exchange a product for a different size or color, please contact our customer service team. We will guide you through the exchange process and inform you of any additional costs or shipping fees.
f. Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Downloadable software products
- Items got damaged at customer end
4. Contact Us
If you have any questions or concerns about our Shipping, Payment, or Refund Policy,
please contact us at:
Shudeishi Customer Service
Email: Care@Shudeishi.in
Phone: 9176621570
Address: No.10/598,Indiranar Main Road, Perumbakkam, Chennai 600126
Thank you for shopping with Shudeishi!